Families who lost loved ones while waiting for ambulances say a much needed boost in funding for the service will be bitter sweet.
For Jasmin Hussein, whose daughter Alisha died last October after suffering an asthma attack, the announcement could have come sooner.
Ms Hussein desperately tried to get her daughter medical help, but when she phoned Triple Zero, instead of the call being answered within the required five seconds, she was left on hold for 15 minutes.
“There’s a little part of me that wishes it would have been done before Alisha would have been here today,” she said.
“But at least it’s something.”
Premier Daniel Andrews today hinted the state’s emergency services would receive funding in a bid to improve the state’s over run and under staffed triple zero call service.
“It will be a very big budget for those basic services that make a massive difference to people’s lives,” he said.
“Short, medium and long term investments in the budget that are about supporting our nurses, ambos and call takers do more to do better. “
In response, the state government announced more than $115 million dollars to fund an additional 120 ESTA staff by mid next year.
More funding is likely to focus on IT upgrades as well.
Opposition leader Matthew Guy said more needed to be done.
“Cabinet meets every week… I can’t see why the state government sees this as a political problem and not a human tragedy,” he said.